Is there a street light that's blinking or burnt out? You can use the street light report form and report it directly to the
The City of Prince George Drinking Water System
Drinking Water Overview
- City drinking water comes from 6 municipal wells that draw 17.8 billion
liters of water each year from underground aquifers.
- By utilizing underground aquifers, residents are protected against bacteria
and other pollutants often found in surface sources such as lakes or rivers.
- Raw water is chlorinated according to guidelines set out by the Northern
Health Authority. The amount of chlorine used is monitored daily to maintain
system-wide balance and to ensure the highest degree of protection for all
residents. In addition, certified City operators routinely sample our water
supply for quality and safety using accredited laboratories.
- Treated water is pumped to and stored in 14 service reservoirs strategically
located throughout the City. Water is supplied to homes either directly from
water supply well pumps or from one of these reservoirs.
Merits of City supplied drinking water
- City operators monitor water quality on a continuous basis through manual
sampling and on site automatic instrumentation.
- Approximately 90 samples are taken every month and sent to the BC Center for
Disease Control (BCCDC) with the goal of having zero coliforms present. The
City’s disinfection practices maintain product integrity and purity throughout
the distribution system. Safety is equal or better than bottled water. No
further treatment of tap water is required.
- No Cryptosporidia or Giardia is present due to the natural filtering of
groundwater. A year long sampling for these two protozoal parasites yielded
zero readings in a survey of weekly samples taken in 1997. As a result, Prince
George is considered one of the best water systems in the province for
protection against these organisms and as such, is used as a negative protozoal
cyst control in BCCDC and UBC studies on Cryptosporidia and Giardia. No other
BC community has matched this track record. Since 1997, Prince George continues
to have no incidents of Cryptosporidia or Giardia. (Provided by
- The buffered chemistry of the City’s water and moderate amounts of calcium
and hardness dissuade the leaching of heavy metals or plasticizers out of
plumbing or containers. For example, Prince George scored one of the lowest
concentrations of lead in the province in a Ministry of Health survey.
(Provided by NHA)
- Tap water such as Prince George’s is fresh as it is continually extracted
from the environment and consumed. Bottled water, in comparison, can be weeks,
even months old, depending on the source.
- Turbidity is low; clarity is high throughout the year – unlike many systems
- Water tastes fresh – with no aftertaste caused by sources such as
- Tap water costs are very low. Municipal water is a great bargain in the
Learn more about the City's water system by watching this video.
The City of Prince George maintains a water quality testing program to ensure
the water provided to its residents is among the best in the province. A map of
the city's pressure zones and associated quality reports are available on the water quality
and pressure zones page.
became paramount when the City of Prince George experienced severe water
shortages in the summers of 1997 and 1998. The average domestic water demand can
more than double during the summer with over one-third of the total water being
used for lawn sprinkling. More information can be found on the water conservation
Water Use Restrictions
More information is available on the water use
More Utilities Information
For more information on specific areas, please click on one of the links
Before You Pave Your Driveway
Before paving driveways, please call the Utility Operations Hotline at
561-7505 to arrange a FREE service location of your water and sewer connections.
This will prevent us from having to dig up your freshly poured asphalt or
concrete in the event of an emergency water shut off or a blocked sewer.
Keeping Hydrants Free of Obstructions
As per City of Prince George Bylaw #7479 [PDF], please keep all fire
hydrants on your property, clear of any obstruction including plants, bushes, or
rock gardens. In a fire emergency, seconds count. Any obstruction or impediment
to emergency workers and/or fire crews could have a significant negative impact.
Please Stay Out of Work Zones
For safety reasons, the City of Prince George, Utility Operations Division is
requesting the public to understand that only authorized personnel and equipment
have access to a work zone. City crews, who are working in the downtown core as
well as other key areas of the City, wish to advise you that when a work area is
taped off - you are not allowed to enter this work zone - for your own safety,
as well as the safety of the crews.
Fortis BC (formerly Terasen Gas) information is available on their website .
Terasen Gas delivers natural gas to homes and businesses throughout BC. The
company is focused on connecting customers safely, efficiently and reliably to
the energy and services they need. Use the links below to quickly find
information that is important to you.
BC Hydro Power Smart Tips
Save energy and improve the comfort of your home with Power Smart tips.
Whether you're a home owner or renter, in a house, apartment, townhouse or
condo, there's a lot you can do to save energy. Learn more at the BC Power Smart Tips website .