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Phone: 311
Fax: 250-561-7724

City of Prince George
1100 Patricia Blvd.
Prince George, British Columbia
V2L 3V9

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River levels are always rising and falling and flooding is an ever-present risk for communities situated near shorelines. Prepare for floods and other natural disasters by familiarising yourself with evacuation procedures, the City's Emergency Reception Centre, and emergency planning tips.


Latest News

  • City rescinds State of Local Emergency, Evacuation Alert for Farrell Street residences
    Jun 7
    11:06 PM
  • Evacuation Alert, State of Local Emergency declared
    Jun 4
    8:45 PM
  • Rising river prompts notification to Farrell Street residents
    Jun 2
    10:43 PM
  • COVID-19 Update from the City of Prince George
    Mar 20
    11:04 PM
  • Updated: Various Civic Facilities to Close Today
    Mar 16
    9:14 PM
View All News


Stay Informed


Bookmark this webpage or visit:

  • The CityofPG Facebook page
  • The CityofPG Twitter account

Or subscribe to "Emergency Alerts" and "Media Releases" for email updates.

Subscribe Now

Contact Us


Get in touch without having to visit City Hall.

Email: 311@princegeorge.ca
Phone: 311 (or 250-561-7600)

Need to report a problem? Submit a service request online.

Report a Problem


Flood and Wildfire Preparation

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Flood Resources
  

Floods

The Fraser and Nechako rivers flow through the City of Prince George, which puts PG at risk of flooding. Properties close to the river bank are particularly vulnerable. During long, cold spells in the winter, ice jams can restrict water flow, resulting in localized flooding. Spring rains and snowmelt run-off can also result in surging water known as "freshet".

Since floodwaters can rise quickly, be sure to have an emergency supply kit prepared beforehand and connect with neighbours. Pre-emptive actions that can be taken at home include:

  • Ensuring gutters are cleaned.
  • Keeping storm drains clear of ice, snow, leaves, garbage, and other debris.
  • Cleaning foundation drains.
  • Monitoring roof drains and splash pads.
  • Ensuring downspouts are draining away from the house.
  • Completing simple landscaping to manage run-off.


Reporting a Problem

Help City crews locate large puddles, clogged catch basins, or other forms of flooding. Report incidents to the Service Centre by phoning 311, submitting an online service request, or by downloading the cityofpg app.

  • Submit a Service Request online
  • Download the cityofpg mobile app

In the event of a flood emergency, call the Provincial Emergency Reporting line at 1-800-655-1636.


Emergency Planning

Plan and prepare for emergencies by learning how to handle the first 72 hours following a disaster.

For more information:

  • Visit the Emergency Planning page

The City also communicates with residents through the following channels:

  • CityofPG Facebook page
  • CityofPG Twitter account
  • By email for those who subscribe to receive updates from the "Media Releases" and "Emergency Alerts" categories.

Subscribe to News and Events


Resources

  • B.C. River Forecast Centre
  • Government of Canada Flood Ready resource
  • Flood Warnings and Advisories
  • Fortis BC Flood & Storms Resources
  • PreparedBC Flood Resources
1Emergency ResponseEmergency Response3191
Wildfire Resources
  

Wildfires

The City of Prince George is surrounded by forest and is vulnerable to wildfire risk both within and outside city limits.

In the event of a wildfire emergency requiring evacuation of Prince George, current information, resources, and directions will be posted here for residents/evacuees.


Resources

  • BC Wildfire Service
  • B.C. air quality advisories
  • Current smoke forecasts
  • Current wildfires and evacuation orders and alerts
  • Wildfire Prevention - FireSmart
  • Community Wildfire Protection Plan Summary [PDF]
  • Community Wildfire Protection Plan Full Report [PDF]
2Emergency ResponseEmergency Response3191
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Emergency Reception Centre


​Exhibition Park
41 Keller Street
Prince George, BC V2N 6Z1
Canada

Evacuation Map


Prince George has nine evacuation zones in the event of an emergency or disaster:

  • Five (5) according to garbage pick-up zones with some minor changes.
  • Four (4) identified by letters that do not fall within a garbage zone.

Community Assembly Points and the Emergency Reception Centre are marked on a downloadable map that can be printed out and stored in an emergency kit for reference.

Download the Map


Evacuation Procedures

Alerts
  • Issued to warn residents to get ready to leave their homes at a moment's notice. 
  • Make sure emergency kits, emergency plans, and other important documents are ready to go.
  • Have plans to transport family, friends, or co-workers out of the area.
  • Make sure children and the elderly are prepared to leave.
  • Make sure pets and livestock remain in a safe area.
  • If possible, plan for accommodations outside of the area under threat of evacuation.
  • Monitor reliable news sources for more information.
Orders
  • Issued to residents to leave their homes and area immediately. Follow all directions given by local emergency officials. DO NOT return home until evacuation orders end.
Orders Rescinded
  • Issued when the threat no longer exists. Officials will announce to residents when it is safe to return home.


Sheltering in Place

During an emergency or disaster, authorities may determine it is safer for residents to say inside rather than evacuate. If ordered to "Shelter-in-Place", residents must:

  • Close and lock all windows and exterior doors.
  • Close all window coverings.
  • Turn off heating, ventilation, and air conditioning.
  • Shut fireplace dampers.
  • Seal cracks around doors and vents with duct tape.
  • Take an emergency supply kit to a small interior room with no windows until advised that the "Shelter-in-Place" order has been rescinded.


Emergency Reception Centre and Evacuation Assembly Points

The city's Emergency Reception Centre will be located at Exhibition Park. Eighteen local schools have also been designated as Community Evacuation Assembly Points.

  • Individuals with vehicles should drive to the Emergency Reception Centre at Exhibition Park.
  • Individuals who do not have vehicles, but are able to walk to an Evacuation Assembly Point should proceed to the nearest designated school.
  • Individuals who have mobility issues will be picked up via door-to-door knocking during an emergency evacuation.


Evacuation Assembly Points

  • Prince George Secondary School
  • Glenview Elementary School
  • Hart Highlands Elementary School
  • Duchess Park Secondary School
  • Harwin Elementary School
  • Quinson Elementary School
  • D.P. Todd Secondary School
  • Van Bien Elementary School
  • Nusdeh Yoh Elementary School
  • College Heights Secondary School
  • Polaris Montessori Elementary
  • Vanway Elementary School
  • Beaverly Elementary School
  • Blackburn Elementary School
  • Springwood Elementary School
  • École Heather Park Elementary School
  • École Lac des Bois
  • John McInnis Jr. Secondary School

Additional Resources

  • BC Emergency Preparedness, Response, & Recovery


Four Pillars of Emergency Management

The Prince George Emergency Program Coordinator and Emergency Planning Committee work with various divisions within the City, as well as with community stakeholders and other levels of government, to ensure the City of Prince George is prepared and able to recover from an emergency or disaster.

The BC Emergency Program Act requires that all municipalities in BC maintain an emergency plan. The City of Prince George Emergency Program follows the four pillars of emergency management:

1. Mitigation and Prevention

Land-use management, planning development, and public education are examples of strategies that we use to mitigate or prevent emergencies and disasters.

2. Preparedness

Personal, business, and local government planning ensures that we are ready to respond. The City of Prince George reviews and revises the plans developed, networks with community stakeholders, and trains and exercises the plans regularly.

3. Response

Emergency Services and other City divisions address the impacts to the community daily. When a disaster strikes, a coordinated effort from community services, community stakeholders, and various levels of government is required. The City may set up a Reception Centre to register and provide short-term assistance to individuals displaced from their homes during a disaster.

4. Recovery

After a disaster has passed, or sometimes while it is still occurring, recovery efforts begin to maintain or re-establish critical infrastructure. Resiliency centres may also be set up to assist those affected with longer term needs and return community services following an emergency or disaster.


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© 2017 City of Prince George, 1100 Patricia Boulevard, Prince George, BC V2L 3V9, Canada, Email: 311@princegeorge.ca,Telephone: 250-561-7600 or 311,Fax: 250-561-7724​

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