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New City Website

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Phone: 311
Fax: 250-561-7724

City of Prince George
1100 Patricia Blvd.
Prince George, British Columbia
V2L 3V9

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City crews welcome you to the new princegeorge.ca

Page Content

​

Welcome to the new City website. Improved navigation. Simplified information. Attractive new design with local photographs. New tools to subscribe to the latest news, notices, alerts, Council meetings, concerts, or events. Enhanced online tools, including eForms, reporting a problem, and more. And it’s mobile-friendly and more accessible for people with visual impairments.

The new City website was created in response to feedback from residents. They indicated the previous City website was cluttered and had lots of outdated and duplicated information, confusing navigation, and did not work well across platforms and mobile devices.

The City website is an important element of Council’s focus on reconnecting with citizens, enhancing customer service, celebrating success, promoting active and healthy living, improving communication to ensure transparency, and actively communicating with employees, citizens, local organizations, and constituencies outside of Prince George.

New City website features:   

 

rebuilt from scratch: a new and simplified website

The City’s website is meant to provide residents with timely, relevant, and accurate info about their local government. The new princegeorge.ca was built from scratch, including its structure, site map, page layout, content, and imagery. The overall look, content, and navigation have been simplified and pages have been reduced for quicker and easier access to the info residents need.

View new City website home page.

news, notices and alerts

Subscribe to receive information directly to your inbox, or view news and notices on the City’s website. You choose what category you would like to subscribe to. Find out about the next public hearing, Council update, snow clearing or street sweeping operations, job posting, or road closure.

View category topics  and subscribe now.

online eform application

Want to book a City park or sports field? Or submit a permit or application?

The new eForm applications on the City’s website make the process easier with embedded online forms:

• Permits and Applications

• Apply, Register, and Pay

• Book a Park or Sports Field

improved navigation and web browsing experience

Access popular webpages right from the home page. Find the information you need with improved navigation, site layout, and gateway pages. Gateway landing pages for Council, Recreation, and Economic Development enhance access to relevant information.

View new City website home page.

Example gateway landing pages:

Mayor and City Council

Recreation and Activities

Economic Development

Resources:

How do I find? Searching for popular pages or topics on the new City website

updated content and visuals

The many civic amenities, parks, and trails of our beautiful City are showcased on the new website. All visuals and text are updated, simplified, and revised to showcase local photographs and help save you time to find the information you need.

View new City website home page.

Example website page set-ups and imagery

• Business and Development

• Our Parks

• Arts & Culture

• Mayor and City Council

improved accessibility for the visually impaired

 

The new City’s website is optimized for screen readers. Text can be enlarged and pages are more easily readable and accessible for people with visual impairments.

Visit one of the pages on the new City website, and click on any of the ‘A’s at the top of the page. You will notice you can adjust your text size to be smaller or larger.

Example City webpages to see how you can adjust your text size:

• Parks, Trails, and Sports Fields

• Grants and Financial Assistance

• Apply for a residential building permit

mobile and device friendly

Easily view the City website on a desktop computer, smartphone or tablet. Content automatically adjusts and responds to your screen size and device.

Visit any of the pages on the new City website from different types of devices. You will notice the City website adjusts and responds to your device and its screen size.

When the website is viewed on a mobile device, elements on the page will stack within one column due to the narrower screen. You will also use the ‘hamburger-style menu’ when navigating the website on a mobile device. See how-to instructions below.

Resources:

How do I…? Using the Mobile Menu on the new City website

easily report a problem

Spot a pothole? Want to get a street light fixed? Visit the new ‘Report a Problem’ page on the City’s website or download the City app.

With the ‘Report a Problem’ application on this page, you can report the following:

  • garbage container issue
  • garbage pick-up missed
  • graffiti
  • gravel road maintenance
  • litter/needle in a park
  • park tree hazard
  • pothole
  • street light issue
  • sewer blocked
  • snow/ ice issues

If you see an issue, you can simply drop a pin on the map to give the City the exact location of the issue. You can also attach a picture (or other media with the mobile app) and provide a description.

Report a Problem on the City’s new website

Report an issue on the go. Download the new City mobile app on Google Play or the Apple App store (search for CityofPG):

download from Google Play storedownload from the App Store

online tools

The new City website has integrated multiple online tools, including eForm applications, a new system for searching and browsing bylaws (the Bylaw module), the ‘Report a Problem’ application, Business Directory, City app, and maps.

View the ‘Report a Problem’ application

View the Bylaw Module (a new system for searching and browsing bylaws)

View the Business Directory

View City maps

Apply, register, and pay

Download the new City mobile app

new events and meetings calendar

Want to find out about the latest concert or festival or stay informed about the latest Council or Committee meeting? The new Events Calendar and Meetings system shows information about upcoming City events and even allows you to subscribe to the kinds of events that interest you. View current event details, as well as Council and Committee meeting minutes and agendas.

City events

Council meetings

Committees, Commissions, and Boards meetings

All Events

Subscribe to news, notices and event alerts

 

  

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    • View All...
  • City Services
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    • cityofpg Mobile App
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    • Grants and Financial Assistance
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    • View All...
  • Business and Development
    • Bidding Opportunities
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    • COVID-19 Business Resources
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    • City Events Calendar
    • CN Centre
    • Facilities and Hours of Operation
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    • Learn About Prince George
    • View All...
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    • Grants and Financial Assistance
    • View All...

© 2017 City of Prince George, 1100 Patricia Boulevard, Prince George, BC V2L 3V9, Canada, Email: 311@princegeorge.ca,Telephone: 250-561-7600 or 311,Fax: 250-561-7724​

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