Register for Swimming Programs & Buy Passes

• One (1) Month and 10 Visits:
• Full payment
• Three (3), six (6), and 12 Months:
• Full payment or scheduled payments.
• NOTE: All scheduled payments require a valid credit card administered through automatic withdrawal. An invalid credit card will result in automatic pass cancellation.
  
• Online Purchase: Requires a valid credit card
• All scheduled payments require a valid credit card administered through automatic withdrawal.  An invalid credit card for scheduled payments will result in an automatic pass cancellation.
•  In-Person Payments: May be made by cash, credit card or debit at Four Seasons, Aquatic Centre and City Hall.

• All aquatic passes can be placed on hold for a minimum of one (1) week, up to a maximum of three (3) consecutive months in any calendar year at no charge.
• A Hold Request application form must be submitted a minimum of one (1) week prior to the start of the hold period. Back-dating hold requests are not permitted. Any outstanding balances must be paid prior to hold request removals.
  

• Submit a Hold Request application form
  

• One (1) month pass:
• Cancellation at any time.
• Three (3) month pass:
• One full month usage must occur before cancellation.
• Six (6) month pass:
• Two full month's usage must occur before cancellation.
• Twelve (12) month pass:
• Three full month's usage must occur before cancellation.
  
• Pass cancellations are pro-rated providing either a credit or debit balance on account.
• An invalid credit card will result in an automatic pass cancellation.
  
• Pass plans with an outstanding balance greater than seven days will be cancelled and the debit balance must be paid in full prior to future transactions.
• Back-dating cancellations is not permitted.

Note: Customers who cancel their pass on the same day of a scheduled auto payment may have their credit card charged. If this happens, a credit balance will be applied to their client account.

Yes. Most users will need to create a new account. Those with an active membership or account credit in the old system do not need to create a new account at this time and an email will be sent with updated login information.

Users who do not receive an email with their login details will need to update their information at the front desk when visiting a pool for the first time after the new registration system's introduction.

No. Users with active memberships signed up through the old system will have their information automatically carried over to the new system.

Registered users will receive an email sent to the address provided in their old account containing the new system's login information. Users may contact a pool by phone or in person if they did not receive a notice.

No. Payments may still be made through cash, debit cards, or credit cards. Scheduled payments require a valid credit card.

Each pool has a Self Serve Station that lets visitors create an account, register for programs, check in for lessons, check in with active memberships, renew memberships.

Users with a valid UPASS will need to sign up for their Aquatic Pass the first time they visit a pool. Those with an Aquatic Pass may then use the self-check-in to access pools.

Information on existing memberships - including sessions remaining and expiration dates - are displayed at the top of the "My Profile" page. To purchase a new membership:

1. Click on the "Buy Membership" button on the "My Profile" page.





2. Click on the desired membership pass.
3. Click "Add to Cart" and proceed to checkout.
   

1. Log in to PerfectMind.
2. Click on the "Add Family Member" button on the "My Profile" page.

 







 

3. If there is no "Add Family Member" button, click on the "My Info" link under the "My Profile" menu and click on the desired profile.
   





4. Follow Step 2.
   
5. Enter the family member's information and click on "Submit" to finish.
   

1. Register for a program by following the usual steps.
2. Click "Add Family Member" found under the "Who would you like to book?" heading.
   








 

3. Enter the family member's information and click on "Submit" to finish.
   

Customers who still had existing credit on PGLeisure before PerfectMind's introduction will receive a reimbursement in the mail. Please ensure all mailing addresses are current. Contact a pool by phone or visit in person to revise any outdated information.

1. Log in to PerfectMind.
   
2. Click on the "My Info" link under the "My Profile" menu and click on the desired profile.





3. Click on the "Schedules" header to display a list or calendar with information on which programs have been enrolled in.

1. Log in to PerfectMind.
2. Click on the "My Info" link under the "My Profile" menu and click on the desired profile.





3. Click on the "Transactions" header to display a record of previous transactions.
   

You cannot withdraw from a program or pass online. Please call the cashier at the Prince George Aquatic Centre or Four Seasons Leisure Pool for more information.

Prince George Aquatic Centre
Phone: 250-561-7787

Four Seasons Leisure Pool
Phone: 250-561-7636

You may view your account credit online after placing an item in your cart and before getting ready to pay.

Otherwise, call a cashier at the Prince George Aquatic Centre or Four Seasons Leisure Pool for information on your account credit.

Prince George Aquatic Centre
Phone: 250-561-7787

Four Seasons Leisure Pool
Phone: 250-561-7636

Please contact a cashier at the Prince George Aquatic Centre or the Four Seasons Leisure Pool for help with correcting inaccurate account info.

Prince George Aquatic Centre
Phone: 250-561-7787

Four Seasons Leisure Pool
Phone: 250-561-7636

Leadership programs have pre-requisites that must be verified prior to registration. Please contact the Prince George Aquatic Centre or Four Seasons Leisure pool for more information.

Prince George Aquatic Centre
Phone: 250-561-7787

Four Seasons Leisure Pool
Phone: 250-561-7636