Accessibility Plan

A group of people of various ages walking away from the camera in the CN Centre concourse.

Making Prince George more accessible

When cities make things like sidewalks, buildings, and transportation accessible, it makes everyday activities more manageable and enjoyable for everyone. It's not just for people with disabilities; it helps seniors, parents with kids, and anyone else who might need a little extra help.

Having programs, services, and environments that enable everyone to participate fully in society without barriers is a requirement of the Accessible British Columbia Act. In order to comply with the Act, the City is working to become more accessible by:

Establishing the Advisory Community on Accessibility and Inclusion.
Creating and implement an Accessibility Work Plan that aligns with the standards and principles set out in the Accessible British Columbia Act.
Providing a process for public feedback.

Residents can report accessibility problems by calling 311 or emailing 311@princegeorge.ca.
This includes reporting accessibility concerns relating to:
- Sidewalks
- Streets
- Curbs
- Transportation
- Buildings owned or operated by the City
- City services
- City operated websites include princegeorge.ca, cncentre.ca, and princegeorgeciviccentre.ca
Immediate operational needs will be completed promptly, while significant capital requests will be saved for future budget planning.
- January to April 2023, City staff completed an environmental scan to serve as the foundation of the 2023-2026 Accessibility Work Plan. Staff met with all divisions and departments to create an inventory of already implemented, ongoing, and upcoming accessibility initiatives.
- March 13, 2023 Council approved the recommendation of the Advisory Committee on Accessibility to update the committee's terms of reference. The update includes changing the name of the committee to the Advisory Committee on Accessibility and Inclusion, and amending the purpose and mandate of the committee to reflect the requirements of the Accessible British Columbia Act.
- September 1, 2023, the City of Prince George Cityworks Committee put into place the ability to create accessibility related service requests and submit feedback on the AWP, in person, by email, or by phone.
- December 4, 2023, Council approved the amend terms of reference for the Advisory Committee on Accessibility to align with the work the committee will be undertaking regarding their review of feedback received within the organization related to accessibility.
- January 8, 2024, Council received for information the 2023-2026 Accessibility Work Plan, and on January 18th the plan was approved by the Advisory Committee on Accessibility and Inclusion.