Rules & Safety

Children's Admission Policy

Red Band - Children 6 years and under MUST be accompanied and closely supervised within arm's reach by a responsible person 16 years and older. A lifejacket is required for non-swimmers when swimming past chest deep water. A maximum of 3 children per responsible person 16 years and older is required. A Red band is recommended for adults who are non-swimmers.
Yellow Band - Children 7-9 years who cannot swim comfortably in deep water must remain in shallow water. A lifejacket is required when swimming past chest deep water.
Green Band - Children 7-9 years who can swim comfortably in deep water.

If unsure of your swimming ability, ask the lifeguard for a swim test.

Children 7-9 years must be accompanied by a responsible person 16 years and older unless able to meet the swimming requirement for a Green Wrist Band.

General rules and safety

- Please follow directions provided from aquatic staff and posted rules.
- Report all injuries/incidents to aquatic staff immediately.
- Patrons with serious medical conditions (seizure disorders, heart conditions, etc.) are recommended to have consulted with their doctor prior to pool use.
- No running, fighting, or any form of conduct likely to cause injury.
- Persons under the influence of drugs and alcohol are not permitted.
- Diving is not permitted except in designated areas.
- Photography and video is not permitted without prior consent from aquatic staff, and at no time permitted in change rooms or washrooms.
- Food, gum and glass containers are not permitted on the pool deck or in the change rooms.
- Bicycles, skateboards, scooters, etc. are not permitted to be used or stored in the facility.
- Swimmers must stay on the right side of the lane and swim continuously except at the pool ends.
- In the event of an emergency where lifeguards blow their whistles, please come out of the water and follow instruction provided.
- Violence, foul language, intimidation and abusive behaviours are not permitted. All customers and employees are to be treated with respect and dignity. Differences will be resolved in a calm and professional manner. Harassment and discrimination are prohibited. The Pool Is A Shared Space. Share It With Respect.
Additional rules are provided on signage within the facility and may be presented in person by the lifeguard.
- Boys over six (6) years of age are not permitted in the women's change room.
- Girls over six (6) years of age are not permitted in the men's change room.
- Use of image recording devices is not permitted in the change rooms.
- The universal change room provides accessible space for everyone. Patrons are required to remain clothed unless in a private change room/cubicle. Designated disabled change rooms are reserved for persons with disabilities.
- Limited private change space is available at the Aquatic Centre.
- Lock your belongings. The City of Prince George is not responsible for lost or stolen items.
- Please shower before entering the pool.
- Spitting or nose cleansing is not permitted in the facility.
- Outside footwear must be removed prior to entering the change rooms or pool decks. Supportive, non-slip footwear is recommended while on the pool deck.
- Outside mobility scooters or wheelchairs are not permitted on the pool deck.
- Patrons who have flu-like symptoms/illness, such as diarrhea, vomiting, head colds, ear or nose discharge, ear infections, or have open sore(s) or bandages, or have related symptoms should not enter the pool.
- Bathing attire is required to be clean, appropriate (e.g. non-see-through material that covers genitals), and for pool use only. Underwear is not considered appropriate bathing attire.
- Refrain from personal grooming (nail clipping, shaving, and hair dye) in the pool facility including change rooms, showers, sauna, and steam room.
- Infants, toddlers or persons with incontinence must wear a swim diaper and/or elastic swim pants under their bathing attire
- Swim in pace-appropriate lanes.
- Keep right except to pass, and do not stop or gather at the end of a lane.
Before entering the sauna, you should:
- Consult with your doctor if you:
  Are an elderly person.
  Have heart disease, diabetes, or high or low blood pressure.
  Are taking medication for cardiovascular or nerve disorders.
  Are pregnant.
When in the sauna:
- Limit each stay to five or 10 minutes with a cooling shower in-between.
- Children under 10 years of age must be accompanied by a responsible person who is 16 or older.
- Do not wear heat trapping clothing and/or exercise in a heated environment.
- Infants are not allowed in the sauna.
- Do not spit or clean your nose in the sauna.
- Share the sauna and be respectful to other people.
Before entering the steam room, you should:
- Consult with your doctor if you:
  Are an elderly person.
  Have heart disease, diabetes, or high or low blood pressure.
  Are taking medication for cardiovascular or nerve disorders.
  Are pregnant.
When in the steam room:
- Limit each stay to five or 10 minutes with a cooling shower in-between.
- Children under 10 years of age must be accompanied by a responsible person who is 16 or older.
- Do not wear heat trapping clothing and/or exercise in a heated environment.
- Infants are not allowed in the sauna.
- Do not spit or clean your nose in the sauna.
- Share the sauna and be respectful to other people
Before entering the hot tub, you should:
- Consult with your doctor if you:
  Are an elderly person.
  Have heart disease, diabetes, or high or low blood pressure.
  Are taking medication for cardiovascular or nerve disorders.
  Are pregnant.
When in the hot tub:
- Enter slowly and cautiously.
- Keep long hair out of the water, away from all underwater fittings, especially suction fittings.
- Head should not be immersed in the water.
- Personal floatation devices and lifejackets are not permitted in the hot tub.
- Limit each stay to no more than five or 10 minutes with a cooling shower in-between.
- Infants require a very short stay (few minutes) in the water with minimal water coverage to avoid overheating.
- Children under 10 years of age must be accompanied by a responsible person 16 years of age or older.
- The hot tub is a shared space. Share it with respect.
- Follow the instruction of the lifeguard and traffic light system at all times.
- Riders must be 1.1m (3ft 6 in) in height to ride the waterslide.
- Expectant mothers and persons with or having a history of heart, back, neck or joint problems must not ride.
- Only one rider at a time. Maximum 300 lbs.
- Only swim wear that does not scratch the slide or cut riders is permitted.
- lifejackets not permitted.
- Riders may not bring equipment down the slide.
- Riding position is feet first, lying on your back.
- Do not attempt to slow down or stop while riding.
- Riders must enter and exit the slide feet-first.
- Leave the run-out lane immediately after coming to a full stop
- Follow the instruction of the lifeguard at all times.
- Participants must be a minimum height of 1.2m (4ft).
- Participants 7 - 9 years of age must have a Green wristband.
- Participants 10 years of age and over must be comfortable in deep water. If unsure of your swimming ability, ask the lifeguard for a swim test.
- Maximum 275 lbs. per participant. Maximum 1 person per obstacle and up to 3 participants per lane.
- Participants must line-up for either the advanced obstacle lane or the beginner obstacle lane.
- Participants must start in the water, not on the pool deck.
- Participants must move forward to the next obstacle and not backwards.
- Swinging, jumping, diving or climbing up towards the frame is prohibited.
- Participants must exit the pool at the nearest edge after completing the obstacle course or if unable to continue forward.
- At the discretion of the lifeguard, the timing system will be used.

Lockers

Lockers are provided for customers. However, the City of Prince George is not responsible for lost or stolen items.
Learn how to use the new lockers by watching our step-by-step instructions

Code of Conduct - Respect

Pool users are responsible to follow a code of conduct and treat others with respect, dignity, and fairness promoting a safe and positive experience for everyone. All differences are resolved in a calm and professional manner. Consistently treat individuals fairly, respectfully, and abstain from behaviour, actions or language that promote discrimination, racism, hatred or is demeaning. Demonstrate a spirit of sportsmanship, ethical conduct, and withhold aggressive acts, threats, violence, or profanity.

Examples of Respectful Behavior Include:

Being polite, courteous, and appropriate to others.
Accepting responsibility for your own actions, reactions, and the impact your behavior has on others.
Making your concerns promptly and politely known if something is troubling you.
Taking initiative to communicate with City staff when you encounter bothersome behavior, expressing the impact the behavior is having on you.
Being part of the solution.
Informing City staff of behaviour that is not respectful or is a risk to pool users.

Examples of Inappropriate Facility Behavior Include:

Conduct that a person knows, or reasonably ought to know that is unwelcome or making others uncomfortable.
Conduct, comments, actions, or gestures which are humiliating, offensive, hurtful, or belittling.
Yelling, swearing, or shouting with the intent to intimidate or create disruption.
Harassment, violent or threatening behavior.

Always comply with the bylaws, policies, rules and regulations, and refrain from conduct that is damaging, polluting, or detrimental to the facility.

The pool is a shared space. Please share it with respect.