Index
Prince George Emergency Reception Centre
The CN Centre serves as the City's Emergency Reception Centre for incoming evacuees. Please refer to posted signs for additional directions and information on where to go within the CN Centre.
Map*
*Click or tap to open in Google Maps
Address
CN Centre
#100 - 2187 Ospika Boulevard
Prince George, BC V2N 6Z1
Canada
Phone: 250-561-7600
Hours: 8:00am to 6:00pm (Emergency Reception Centre hours)
Evacuee Registration
All individuals affected by evacuation orders are asked to register regardless of whether they require lodging.
Only one representative per family needs to be present to register at the Emergency Reception Centre.
Registration is important for many reasons including:
- Registered evacuees will receive help with lodging requests.
- Registered evacuees will be provided with food vouchers and access to other resources.
- Registration helps with reuniting families.
Already registered? Extensions are available for evacuees who need services for additional days.
Please do not bring pets into the Reception Centre or leave them in vehicles. On-site minders will care for pets while their families register. Visit the pet registration tent in front of the CN Centre to leave animals with a caretaker.
Reception Centre Support and Services
Canadian Red Cross, First Aid, and Emotional Support
Canadian Red Cross
Blankets and hygiene supplies are available on-site at the Emergency Reception Centre.
First Aid
Ask for a Fire Ambassador on-site or view the hours and locations of walk-in medical clinics, pharmacy services, and emergency services on the Northern Health webpage for wildfire evacuees.
For non-emergency health information, call Health-Link BC at
8-1-1.
Emotional Support
Visit Northern Health or the First Nations Health Authority on-site.
Caring for Pets and Livestock
Please do not bring pets into the Reception Centre or leave them in vehicles. On-site minders will care for pets while their families register. Visit the pet registration tent in front of the CN Centre to leave animals with a caretaker.
Long term care options are also available for dogs, cats, and livestock. Other pets are that are not listed below may stay either at the BC SCPA or the Prince George Human Society. Contact the relevant organisations for more information.
Dogs
The BC SPCA can care for evacuated dogs at its Duchess Park shelter in Prince George (look for the white building with a green roof).
Note: Use the warehouse entrance on 9th Avenue.
LOCATION:
965 Winnipeg Street (next to Duchess Park Secondary School)
PHONE: 1-855-622-7722 (after hours)
HOURS:
-
Tuesday to Saturday: 12:00pm to 6:00pm
Cats
Evacuated cats can be cared for by the Prince George Humane Society.
LOCATION: 12A - 1839 1st Avenue
PHONE: 250-640-7415
HOURS:
-
Tuesday to Saturday: 11:00am to 5:00pm
Livestock
The Prince George Horse Society at Exhibition Park (next to the CN Centre) can look after evacuated livestock.
LOCATION: 41 Keller Street
PHONE: 250-563-2200
Wildfire Insurance Information
Evacuees with insurance questions may call
1-844-2ASK-IBC for more information or visit the Insurance Bureau of Canada's website for details about wildfire insurance.
Aviva Insurance will also be offering extended hours for client insurance questions and claims at the Marriott Hotel in Prince George.
LOCATION:
900 Brunswick Street
HOURS:
-
Monday to Sunday: 8:00am to 8:00pm
Cultural Space
Gather in the tent at the front of CN Centre for drumming, singing, and traditional ceremonies. The Tsow Tun Lelum Healers will be on-site to provide smudging, brushing, and spirit work.
Free Shuttles
A shuttle service is available to transport evacuees.
- Shuttle service begins at 7:30am until 12:00pm daily and run every 30 minutes from hotel and motel lodging to the CN Centre and back.
- Transportation may be arranged for laundry runs or to visit other locations. To arrange shuttle transportation, contact:
Sandra
Phone: 780-982-1253
Options for Evacuees Arriving in Prince George
- Evacuees who have arranged to stay with friends or family can register at the Prince George Emergency Reception Centre to receive support services such as food vouchers and then proceed to their lodgings.
- Evacuees in RVs can register in Prince George and access spaces in nearby campgrounds.
- The City has worked with other communities in the region - such as Williams Lake, Quesnel, and Fort St. John - to identify available rooms in motels and hotels. Evacuees requiring lodging can register in Prince George, but should be aware that availability in Prince George is fluctuating daily.
- Evacuees are welcome to register in Prince George, but can choose to register at another Emergency Reception Centre if they prefer.
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Wildfire Evacuation Updates
City of Prince George Updates
Subscribe to the City of Prince George's News and Notices service to remain on top the latest wildfire evacuation news and developments. Be sure to select the "Wildfire Evacuation Information" category to stay informed.
Northern Health Updates
Additional Web and Social Media Info Sources
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Twitter:
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Facebook:
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Websites:
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Volunteer and Contribute
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Evacuee Resources, Services, and Things to Do
Free Services
Free Transit
The City of Prince George is providing evacuees with free access to public transit. Evacuees will need to show their Emergency Reception Centre wristbands when boarding a bus.
Free Meals at the Smokehouse Restaurant
LOCATION: 1600 - 3rd Avenue
Evacuees who show their wristband will be welcome for a free meal at the Prince George Native Friendship Centre's Smokehouse restaurant on the following days:
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Monday to Friday
- Breakfast from 9:00am to 10:30am
- Lunch from 11:30am to 1:30pm
For more information:
Free Prince George Native Friendship Centre Shuttle and Childcare Services
Free Childcare
The Friendship Centre is offering free childcare services for evacuee families with children aged 2-5.
Note: Children must be pre-registered by 4:00pm the day before they are attending childcare (maximum of 12 children).
HOURS:
-
Tuesdays, Wednesdays, Thursdays: 9:00am to 11:00am
To pre-register, contact:
Leila
Phone: 250-563-3884
Free Shuttle Services for Elders
The Friendship Centre is offering free shuttle services for evacuee elders with Reception Centre wristbands.
PICK-UP LOCATIONS AND HOURS:
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8:30am to 1:30pm: Pick-up from hotels to the Friendship Centre for breakfast and/or lunch.
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Hotels: The Northstar, the Camelot, the Travel Lodge, the Coast Inn of the North, and Gramma's Inn.
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1:30pm to 4:00pm: Pick-up from the Northstar, the Camelot, the Travel Lodge, the Coast Inn of the North, and Gramma's Inn to:
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Mondays: Pine Centre Mall
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Tuesdays: Superstore
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Wednesdays: Walmart
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Thursdays: Superstore
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Fridays: Spruceland
For more information, contact:
Angela
Phone: 250-564-3568 (extension 265 for elders requesting a ride)
Free Things to Do
Free Pool Access
LOCATION: 775 Dominion Street (Four Seasons Leisure Pool) and
1770 George Paul Lane (Prince George Aquatic Centre)
Evacuees who show their wristbands can visit the Prince George Aquatic Centre and the Four Seasons Leisure pool for free.
Free Access to the Two Rivers Gallery
LOCATION: 725 Canada Games Way
The Two Rivers Gallery is offering evacuees who show their wristbands free access.
A limited number of day camp spots are also available on a first-come-first-serve basis. For more information contact Olivia at 250-614-7800.
Free Access to the Exploration Place Museum and Science Centre
LOCATION: 333 Becott Place
Evacuees who show their wristbands at the Exploration Place Museum and Science Centre can enter for free. Discover local Prince George history, learn science hands-on, and view the Museum's new exhibits.
Free Senior Activities
LOCATION: 425 Brunswick Street
The Prince George Senior Activity Centre invites evacuees to take part in free scheduled activities that include:
- Fitness programming
- Line dancing
- Crib
- Bingo
- Bridge
- Carpet bowling
- Knitting and crafts
For a full list of schedule activities:
Free Access to the Charles Jago Northern Sport Centre
LOCATION:
3333 University Way (UNBC campus)
The Charles Jago Northern Sport Centre is offering registered evacuees free access to recreation and athletic facilities located on the University of Northern British Columbia campus. Parking is available and the Centre is accessible by public transit buses 16, 17, and 18.
Stop by the front desk, show the Emergency Reception Centre wristband, and sign in. Services include:
- Drop-in fitness classes.
- Recreation activities such as pickleball.
- Cardio and weight training equipment.
For more information:
Free YMCA of Northern BC Recreation and Services
LOCATION: 2020 Massey Drive
The YMCA of Northern BC in Prince George will provide free services and access to YMCA facilities for evacuees who show their Emergency Reception Centre wristband. Services and facilities offered at no charge include:
- Childminding
- Fitness classes
- Showers
- Health and fitness centre
- Rec room
For more information:
Health Resources
Primary Care Services and Clinics in Prince George
Nechako Medical Clinic
LOCATION: 761 Central Street West
HOURS:
-
Monday: 4:00pm to 9:00pm
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Tuesday: 4:00pm to 9:00pm
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Wednesday, Thursday, Friday: 1:00pm to 9:00pm
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Saturday: 9:00am to 7:00pm
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Sunday: 10:00am to 7:00pm*
Primacy-Salveo Medical Clinic
LOCATION: 2155 Ferry Avenue
HOURS:
-
Monday to Friday: 8:00am to 7:00pm
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Saturday, Sunday, and statutory holidays: 9:00am to 3:00pm
Central Interior Native Health Society
LOCATION: 365 George Street
HOURS:
-
Monday, Tuesday, Thursday, Friday: 8:30am to 12:00pm and 1:00pm to 4:00pm*
*Hours may be subject to change
lab services in Prince George
UHNBC Lab
LOCATION:
1475 Edmonton Street
HOURS:
-
Monday to Friday: 7:30am to 4:00pm
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Saturday and Sunday: 10:00am to 3:00pm
Phoenix Medical Lab
LOCATION: 2155 10th Avenue
HOURS:
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Monday to Thursday: 7:30am to 3:30pm
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Friday: 7:30am to 3:00pm
LifeLabs Medical Laboratory Services
LOCATION: 110 - 1669 Victoria Street
HOURS:
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Monday to Friday: 7:00am to 4:00pm
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Saturday: 7:00am to 12:00pm
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Closed Sundays and statutory holidays
(Re)Filling Pharmacy Prescriptions in Prince George
Evacuees who are running low on prescription medication or who need help filling prescriptions may visit any community pharmacy in Prince George. Pharmacists can access a patient's PharmaNet profile, dispense emergency refills, or provide emergency medication without a patient needing to visit a doctor's office, clinic, or hospital.
First Nations Health Authority Support Services
LOCATION:
#100 - 2187 Ospika Boulevard (CN Centre Emergency Reception Centre)
The First Nations Health Authority has set up support facilities for evacuees at the Emergency Reception Centre. Services include:
- MW and trauma counselling.
- Traditional healers and cultural support.
- On-site nursing
- Navigation support for health and emergency.
- Support for community health leads.
For more information:
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Emergency Information Resources
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Common Evacuation Questions and Answers
Evacuation Preparation
How do I prepare for an evacuation?
- Create a trusted support network of at least three (3) people who can help you in an emergency.
- Give these people keys and add their contact information to a shared emergency plan.
- Your support network should be advised on any health issues you may have, medication you may be taking, and be shown how to operate any special medical equipment you may be using such as lifts, wheelchairs, or scooters.
- Arrange with your support network to immediately check on you following a disaster.
- Have a plan to transport all family members or co-workers outside of the area in the event of an evacuation order.
- Keep essential items readily available for a quick departure including medication, eyeglasses, valuable papers, and immediate care needs for dependants.
- Ensure all dependants are prepared for departure.
- Move pets and livestock to a safe area.
- Ensure you have accommodation options for your family (if possible).
- Monitor reliable news sources for information on evacuation orders and Reception Centre locations.
What supplies should I have for an emergency?
Evacuation Travel Kit
- Personal papers and photo identification.
- A medical history or summary of health issues including any chronic conditions and recent surgery.
- List of medication being taken and copies of prescriptions.
- Extra medication and vitamin supplements.
- Prescription eyewear and footwear.
- Extra dentures and cleaner.
- Hearing aids and extra batteries.
- Any vital medical supplies or equipment.
Essential Items
Supplies to have on hand for the first 72 hours after an emergency event include:
- Drinking water - four (4) litres per person per day for at least three (3) days.
- At least three (3) days' worth of non-perishable food and a manual can opener.
- First aid kit.
- Mobile phone with chargers, inverter, or solar charger.
- Dust mask to filter contaminated air.
- Seasonal clothing and footwear.
- Garbage bags, moist towelettes, and plastic ties for personal sanitation.
- Prescription medication, equipment for people with disabilities, and other necessary, health-related items.
- Battery-powered or hand-crank flashlight (and extra batteries for the former).
- Battery-powered or hand-crank radio (and extra batteries for the former).
- A whistle to signal for help.
- A copy of your emergency plan with a contact list of important names and numbers of family, friends, healthcare providers, and caregivers.
Additional Items
- A change of clothing and footwear for each household member.
- A sleeping bag or warm (foil) blanket for each household member.
- Toilet paper and other personal care supplies.
- Safety and work gloves plus basic tools (e.g. hammer, pliers, wrench, screwdrivers, etc.).
- Small stove and fuel.
Staying in Prince George
I just arrived in Prince George. Where do I go from Here?
Evacuees are asked to register at the Emergency Response Centre upon arrival. The ERC is located at:
CN Centre
#100 - 2187 Ospika Boulevard
Prince George, BC V2N 6Z1
Canada
Phone: 250-561-7600
Hours: 8:00am to 11:00pm (Emergency Reception Centre hours)
All registered evacuees receive a wristband which entitles them to a number of services during their stay in Prince George.
Where can I find things to do in Prince George?
In addition to the free services being offered to evacuees, Prince George also hosts a variety of indoor and outdoor recreation.
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