Payment Options
Residential and Commercial utility bills for City water, sewer and garbage services are prepared bi-annually for flat rate accounts and quarterly for metered accounts.
- Cheque, cash, debit card at City Hall, in person or use drop slots located at both City Hall entrances
- Credit cards are not accepted for payment of utility bills
- Payments sent by mail must be received at City Hall by the due date, postmarked by the due date is not accepted as on time
- At a financial institution offering the service
- Online/telephone banking, allow 2-3 business days processing time to ensure payment is made on time
- Make sure to include your utility account number when paying online
Residents may also set up a pre-authorised arrangement with the City to automatically deduct bill payments from an account every month.
Utilities Due Dates
Flat Utilities
| 1st Period | January | June | April 5, 2019
|
| 2nd Period | July | December | October 4, 2019
|
-
A 10 per cent penalty will be applied to all bills past the due date.
Metered Utilities
4th Period (2018)
| October
| December
| March 1, 2019
|
1st Period (2019)
| January | March | May 31, 2019
|
2nd Period (2019)
| April | June | August 16, 2019
|
3rd Period (2019)
| July | September | November 22, 2019
|
4th Period (2019)
| October | December | February 28, 2020
|
-
A 10 per cent penalty will be applied to all bills past the due date.
Residential Flat Utility Rates
January to June
Due April 5, 2019
|
Water | $249.66 | $274.63 | $186.18 | $204.80 |
|---|
|
Sewer | $228.00 | $250.80
| $174.00
| $191.40
|
|---|
|
Small Garbage | $74.50 | $81.95 | $74.50 | $81.95 |
|---|
|
Medium Garbage | $98.00 | $107.80 | $98.00 | $107.80 |
|---|
|
Large Garbage | $119.00 | $130.90 | $119.00 | $130.90 |
|---|
|
Small Total |
$552.16 |
$607.38 |
$434.68 |
$478.15 |
|---|
|
Medium Total |
$575.66 |
$633.23 |
$458.18 |
$504.00 |
|---|
|
Large Total |
$596.66 |
$656.33 |
$479.18 |
$527.10 |
|---|
July to December
Due October 4, 2019
| Water | $249.66 | $274.63 | $186.18 | $204.80 |
|---|
| Sewer | $228.00 | $250.80
| $174.00
| $191.40
|
|---|
| Small Garbage | $74.50 | $81.95 | $74.50 | $81.95 |
|---|
| Medium Garbage | $98.00 | $107.80 | $98.00 | $107.80 |
|---|
| Large Garbage | $119.00 | $130.90 | $119.00 | $130.90 |
|---|
| Small Total | $552.16 |
$607.38 |
$434.68 | $478.15 |
|---|
| Medium Total |
$575.66 |
$633.23 | $458.18 |
$504.00 |
|---|
| Large Total | $596.66 |
$656.33 |
$479.18 |
$527.10 |
|---|
Metered Utility Rates
The commercial and residential metered rates for 2019 are:
-
Water - $2.52 per 4,546 litres
-
Sewer - $4.01 per 4,546 litres
Capacity Charges
A capacity charge for each quarterly period is a flat rate charge based on meter size.
Up to 19 millimetres (3/4 in.)
| $54.42
|
25 millimetres (1 in.)
| $168.62
|
38 millimetres (1-1.5 in.)
| $364.42
|
51 millimetres (2 in.)
| $1,041.66
|
76 millimetres (3 in.)
| $2,260.13
|
102 millimetres (4 in.)
| $6,451.35
|
152 millimetres (6 in.)
| $13,808.37
|
203 millimetres and larger (8+ in.)
| $24,896.93
|
Garbage
For commercial garbage collection enquiries, please contact the City at 250-561-7600.
| Dwelling Unit | 1 | 4 | $45.12
|
| Church | 1 | 4 | $45.12
|
| All Other Categories | 2 | 4 | $112.20
|
Garbage Bin Exchange and Cart Credit
There is a $30.00 container exchange fee to switch to a larger garbage bin. There is no fee to change to a smaller size. New home owners have a six month grace period to exchange containers without needing to pay the fee.
A cart credit will be issued for residents who do not want a cart physically stored on their property.